Shipping Info

1. Service Areas

We currently ship to serviceable pincodes within India. Serviceability is confirmed during checkout using your pincode.

2. Processing and Dispatch

• Orders are generally processed within 1 to 2 business days.
• Orders placed on weekends or public holidays are processed on the next business day.
• Dispatch updates are shared through available contact channels.

3. Delivery Timelines

Typical delivery timelines range from 3 to 7 business days after dispatch, depending on destination and courier network conditions. Remote locations may require additional time.

4. Shipping Charges

Any applicable shipping charges are displayed at checkout before order confirmation. Promotional free-shipping eligibility may vary by campaign, cart value, and delivery location.

5. Failed Delivery Attempts

Couriers may make multiple attempts depending on partner policy. If an order is returned due to failed delivery, additional charges or re-dispatch rules may apply.

6. Damaged, Missing, or Wrong Items

Please report any damaged, missing, or incorrect item within 48 hours of delivery with clear photos and order details so our team can investigate and assist.

7. Return and Refund Support

Return and refund requests are reviewed case-by-case in line with product category conditions, hygiene guidelines, and order verification. Approved refunds are processed through the original payment method or as otherwise communicated.

8. Contact

For shipping help, contact bijnoorwellness@gmail.com or call [+91-8755150748].